Refunds or Returns Content:

Item arrives broken or damaged:

Though every item we sell is carefully inspected and packaged before it is shipped, your item may get damaged in transit. Since your shipment is always insured, if your Artwork arrives damaged then you need to file a claim with the carrier as soon as possible in order to get a refund for the loss. Usually, a shipping provider will also want photographic documentation of the shipping container and contents in support of your claim and to prove with more veracity that it was their fault. Feel free to contact us for assistance in this matter at anytime.

Scenario 1 - If you are not completely satisfied with your Artwork, you made a mistake, or you feel as if the Artwork was not everything you thought it to be, and call or send us a detailed email/letter describing the situation within seven days of receiving the goods, we will refund your money. In order for this policy to be effective, you need to ship the item back to us before we refund your money via Paypal or Business Check. In this particular scenario, we will refund all your money except your cost of shipping the item back to us.

Scenario 2 - If it is clearly our fault i.e. we send you the wrong product, we will refund you the cost of your order and your cost of shipping the item back. Please make sure the postage is printed on the box or send us a receipt in order to be eligible for a refund on your shipping cost. After we receive the item back from you, we will either send you a new one or a refund via Paypal or Business Check. For either of these two scenarios to be effective, you must contact us within 7 days of receiving the goods. After 7 days of your reception of the goods, these two refund scenarios become null and void.